Privacy Notice
Introduction
This document outlines the procedures regarding the collection and utilisation of personal data from users of the Apharo Training Academy website.
Data Collection
Apharo Training Academy may collect the following categories of personal data:
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Name
Full name of the user, as provided during the registration process.
Usage Data
Metrics concerning user interaction with the website, including pages accessed and duration of visits.
Email Address
User's electronic mail address, utilised for account establishment and official correspondence.
Course Progress
Records of enrolled courses, progression through course material, and status of course completion.
Contact Information
Telephone number or other modes of contact details, if voluntarily submitted by the user.
Data Utilisation
Collected data is employed for the following purposes:​
Account Management
Full name of the user, as provided during the registration process.
Website Improvement
Telephone number or other modes of contact details, if voluntarily submitted by the user.
Communication
User's electronic mail address, utilised for account establishment and official correspondence.
Course Tracking
Metrics concerning user interaction with the website, including pages accessed and duration of visits.
Data Sharing
Apharo Training Academy does not disseminate personal data to external third parties, save where legally mandated or upon explicit user consent.
Data Security
Apharo Training Academy employs stringent measures to safeguard personal data against unauthorised access, disclosure, alteration, or destruction.
Data Retention
Personal data is retained for the duration necessary to deliver services and as stipulated by applicable legal requirements.
User Rights
Users possess the right to access, rectify, or erase their personal data. To exercise these rights, users are invited to contact Apharo Training Academy.
Contact Information
For inquiries or concerns regarding this Privacy Notice, please direct correspondence to info@apharotraining.com.
Data Protection Policy
Our organisation is bound by UK Data Protection Act 2018 (and GDPR) to all our operations unless the local law is stronger in relation to Data Protection. The UK Data Protection Act and GDPR gives individuals the right over how their personal information is used as well as setting out rules on how organisations can process personal information.
Our Information Security and Privacy Policy will elaborate on how we treat personal information.
Our Cookies Policy explains the types of cookies used on our website and their purposes.
Your Rights in Relation to How We Use Your Personal Information
You can exercise your rights by submitting a request to info@apharotraining.com. If additionally you would like to speak to a representative you may contact us at +44 1782 939 279. We may ask you to provide your proof of identity and any information we may reasonably need in order to process your request. We will not start looking for your information until we confirm your identity and if we feel what you are asking for is excessive or your claim is unfounded, then we retain the right to refuse your request.
Right to Access your Personal Information
You have the right to inquire what personal data we hold about you, to see or receive a copy of it, to be informed why we use it, who we have shared it with, for how long we keep it and whether there is automated decision-making in relation to your personal data.
Right to Rectification
You can ask us to rectify any inaccurate personal data we hold about you. We will temporarily stop using the inaccurate data and will take appropriate steps to correct it. We may ask you for some supporting evidence to rectify the inaccurate data.
Right to Erasure
You can request us to delete your personal information in certain circumstances. For example:
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If we no longer need your personal data to achieve the purposes for which we originally collected it.
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If you decide to withdraw the consent you had previously given us to process your personal data and there is no other legal ground for our processing. Please note: withdrawing your consent does not make unlawful our processing of your personal data up until that moment.
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If you object to how we use of your data and no other lawful processing grounds apply.
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If you think Apahro Training Academy has processed your personal information unlawfully.
If any of the above situations apply, we may ask you for further information or evidence to verify this. We will notify you if we are unable to comply with your request due to specific legal reasons.
Right to Restrict Processing
You have the right to limit the way we use your personal data in some circumstances, for example:
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If you question the accuracy of the information we hold about you, we will restrict its use until we are able to determine the correctness of such data.
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If you think we are processing your personal data unlawfully and you do not want us to delete this information but prefer us to restrict its use instead.
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We no longer need your data for the purposes for which we collected it, but you need this information to establish, exercise or defend legal claims.
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You have objected to the processing (see next section) and we need to decide whether the legitimate interests we have to process this information override your fundamental rights.
In these cases, we will stop processing your data except for storing it. We reserve the right to refuse a request where this information may be needed for legal claims, of where we have a valid lawful basis.
Right to Object
You have the right to object to Apharo Training Academy processing your personal data in certain circumstances and we will inform this in our privacy notices. If you object to our processing that was based on our legitimate interest, we will restrict the use of your data whilst we re-assess whether our legitimate grounds will override yours. You have a definitive right to stop your data from being used for direct marketing. In this situation we will keep your information on a ‘suppression list’ to ensure it is not added to any marketing lists in the future.
Right to Data Portability
This right enables individuals to move some personal data from one IT environment to another so that it can be re-used for your own purposes across other services. You have the right to receive a copy of the information you have provided us in a structured, commonly used and machine-readable format. You can ask us to send this information to another organisation. There can be some situations where the right to data portability does not apply.
Rights related to Automated Decision Making
Automated decision-making is the process where a decision is made using only automated means with no human involvement. These decisions can be based on factual data, on digitally created profiles or inferred data. You have the right to not be subjected to decisions made just by automated means (e.g. Artificial Intelligence) without any human intervention, if these decisions have a legal impact on you, or significantly affect your circumstances, behaviours or choices.
This right does not prohibit the processing where you have explicitly consented to it, or it is lawful because it is authorised by UK or European Law, or the processing is necessary for entering into a contract between you and Apharo Training Academy. You may still have a general right to object in above circumstances and must provide reasons why you think processing is having a negative effect on you. We will carefully consider your reasons, and decide whether to review the decision-making process in your specific circumstances.
Your right to complain to a National Data Protection Regulator/Supervisory Authority
If you believe we have unfairly or unlawfully processed your personal information, or we have not complied with your rights under GDPR, you have the right to escalate your complaint to a national data protection regulator. Complaints about how we process your personal information can be considered by the UK data protection regulator, the Information Commissioner’s Office (ICO). The ICO can be contacted on the complaints section of their website.
If you consider that the issues you are concerned about have taken place in your country of residence and prefer to complain to your national data protection regulator:
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Contact details of national supervisory authorities in countries located in the European Economic Area (European Union + Iceland, Liechtenstein and Norway) are available in the European Data Protection Board website.
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Contact details of supervisory authorities in other countries can be found by searching the internet.
Prior to initiating contact with data protection supervisory authorities regarding a complaint or concern, we respectfully request that you first address the matter with us. This affords us the opportunity to directly resolve and remedy the issue.
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